Available on iphone App Store
 
Notice! Please update your Sonocaddie App to the latest version from App Store or Google Play.
FAQs about Registration or Member Login
Q1. How to transfer my membership to a new phone?
Q2. What can I do when I get the error message "invalid email and registered on another mobile"?
Q3. Are memberships/ accounts transferable among different OS platforms? (ex: from iPhone to Android)
Q4. How do I update my email when I register it wrong?
Q5. What can I do when I get the error message "You have transferred the account over 5 times! "?
Q6. What can I do when I forget the password or want to change the password?
FAQs about Connection, Course Data and Common Questions
Q7. What can I do when I get the error message "Connection Failure" or "no layout" when enter the app or access course mappings?
(For Android Users)
Q8. What can I do when I get these problems on my app: no yardages, no satellite signals, cannot change distance unit, wrong languages,  and shifted icons on the map?
Q9. What can I do if I only got the Google maps when I try to start the course? (For iPhone Users)
Q10. How do I maximize the phone battery life while using Sonocaddie 2?
Q11. What can I do if my course or scorecard cannot be found on the database?
Q12. What can I do if there is no GPS signal of my iPhone?
Q13. How to request new courses, update courses or upload scorecards?
Q14. May I apply my Sonocaddie hand-held device membership to the App in iPhone or Android smartphone?
Q15. Can I use Sonocaddie App on tablet devices?
Membership Plan:
No Annual Fees, Lifetime Membership.
You can find more information HERE
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Q1. How to I transfer my membership to a new phone?
It is available to transfer account within the same OS platform by logging in the new phone on your own. Please make sure that you have updated Sonocaddie 2 Golf GPS to the latest version, and then follow the steps below to transfer your account. If you still get the same problem, please contact vipservice@sonocaddie.com.
Note: One account can be applied to one phone at the same time. You can change phones up to 5 times on the same OS with the same account.
For iPhone Users
Steps: Enter the app> Tap Login> Enter your original email and Submit. Then you will automatically login and then enjoy the Sonocaddie App.


For Android Users
Steps: Enter the app> Tap Return key to leave demo page> Tap "Change to Login"> Enter your original email and Submit. Then you will automatically login and then enjoy the Sonocaddie App.

Q2. What can I do when I get the error message "invalid email and registered on another mobile"?
Please follow the same steps as Question 1.
Q3. Are memberships/ accounts transferable among different OS platforms? (ex: from iPhone to Android)
It is not transferable since the developing software for a new OS platform requires that the software be rewritten in the new platforms coding language. For example, Android and iPhone have two separate stores or locations to purchase Apps. Therefore, purchases are not transferable among different OS platforms. However, if you have changed to a new Smartphone within the same OS platforms (for example, iPhone 3G to iPhone 4), your membership/ account is freely transferable and you can change phones up to 5 times.
Q4. How do I update my email when I register it wrong?
The email you registered is your user account, and it cannot be changed. However, if you sign up as Lite level membership, you can simply remove and re-install the App, and then register again with your correct email.
Q5. What can I do when I get the error message "You have transferred the account over 5 times! "?
You can change phones up to 5 times on the same OS with the same account. Therefore, a new account is required when you see this error message. Please remove and re-install the app, and then register a new account to access Sonocaddie App.
Q6. What can I do when I forget the password or want to change the password?
Please make sure that you have updated Sonocaddie 2 Golf GPS to the latest version, then you can simply enter the registered email to login the App.
Q7. What can I do when I get the error message "Connection Failure" or "no layout" when enter the app or access course mappings? (For Android Users)
1. Please connect your phone with a computer, select default type as "Disk drive," and delete "Sonocaddie" folder on your SD card.
2. Make sure that you have internet connection when logging in the App (3G or Wi-Fi is needed).
3. Go to Google Play to re-install the latest Sonocaddie 2 Golf GPS again. When you enter the App, the Demo course will be downloaded automatically. Please wait until it is fully downloaded. Then go back to "Main" page, login your account and then enjoy your Sonocaddie App.
4. If you still get this error message, please contact vipservice@sonocaddie.com.
Q8. What can I do when I get these problems on my app: no yardages, no satellite signals, cannot change distance unit, wrong languages, and shifted icons on the map?
1. Please make sure that you have internet connection/ GPS location enable when login the App (3G or wifi is needed).
2. Remove and re-install the latest Sonocaddie 2 app, and then login again.
3. If you still get this error message, please contact vipservice@sonocaddie.com.
Q9. What can I do if I only got the Google maps when I try to start the course? (For iPhone Users)
The problem is only found in iPhone device.
1. Please make sure that you are using the latest version of Sonocaddie 2 Golf GPS app.
2. Remove and re-install the latest Sonocaddie 2 app, and then login again.
2. Make sure that you have upgraded to the latest IOS version.
3. If you still have the same problem, please contact vipservice@sonocaddie.com.
Q10. How do I maximize the phone battery life while using Sonocaddie 2?
We highly recommend you to turn off the brightness and disable Bluetooth, notification and 3G/wifi (if not downloading maps)while playing.
Q11. What can I do if my course or scorecard cannot be found on the database?
Please send an email to mapping_s@sonocaddie.com and inform us the course name, city, state and country.
Q12. What can I do if there is no GPS signal of my iPhone?
Please go to iPhone Settings > (General) > and be sure to check that you have Location Services turned "ON". Also, make sure that Sonocaddie 2 is set to "ON".
Q13. How to request new courses, update courses or upload scorecards?
Please send an email to mapping_s@sonocaddie.com and inform us the course name, city, state and country.
Q14. May I apply my Sonocaddie hand-held device membership to the App in iPhone or Android smartphone?
NO. The membership is not transferrable. You cannot use one account both applying to Sonocaddie hand-held device and App at the same time since the platform and database are all different.
Q15. Can I use Sonocaddie App on tablet devices?
For iPad users, you must have a 3G module to enable GPS reception so that the App calculates distances when you are on the golf course. However, Sonocaddie App is yet not compatible with other tablet devices like Android OS.
If you cannot find the answers above, please contact vipservice@sonocaddie.com for assistance.